Troubleshooting

Why is my flight information different from the airline gate screen?

Airlines sometimes don’t show more than an hour in delay time. Other times they take a bit longer to reflect any flight changes. We try to get you the data as quickly as we can. This way you are better…

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Why is there missing information on my flight?

We consolidate our data from multiple sources. Some flights and airports don’t provide all the necessary data so you’ll most likely see a \”–\” instead. We’re constantly adding new sources of data.

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Will I get push notifications if I am offline?

No. Regrettably you need to have a working internet connection in order to get critical push notifications related to delays and changes.

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Why does my flight appear with a different Flight number?

That’s because you might have a booked your flight via a different carrier than the one that operates the flight. That’s called a “codeshare” in airlines lingo. Your flight number should appear in the flight details under the general section.

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